Reports
Water Alarm Report
Water Alarm Reports can be viewed by going to reports-water alarms on the sidebar. This report can be generated based on buildings and a set time frame. Information included on a report Device information and location Alarm timestamps, length of ...
Valve Reports
A valve report can be produced to view all active valves, names, valve groups and trigger endpoints. This report should be verified for accuracy and can be exported for future use. Go to Reports-Valves from the sidebar. This report gives you a ...
Leak Insights™
Leak Insights provides water alarm details for the entire access group. An access group may include several sites or buildings. Information Included: Total alarms in the last 30 days Lifetime alarm totals Average Response Times (ART) Frequent areas ...
Hub Report
A Hub Report will produce a list of all hubs installed on your Trident System and include relevant Hub information. Information included Serial number Connected SBS Registration time Building, floor, location information Battery levels To access, go ...
Endpoint Report
An Endpoint Report will provide the end user with a list of all active sensors and valve controllers. This report will include the specific SBS devices are communicating to, names/locations of endpoints, battery levels, valve group information and ...
Daily Report
Daily Report By default daily reports are generated by the Trident Management Studio at 7am Monday-Friday. The information included in these reports is fully configurable to the user by going to groups-notification groups on the sidebar. To edit ...
Popular Articles
Device Light Color Definition
The indicator lights should always be verified by logging into the Trident Platform (if applicable) and verifying any alarms or alerts. Smart Base Station (SBS) DT-550 Smart Base Station (SBS) DT-500 Hub DT-501 Sensor DT-502 ...
Ping Mode
If and endpoint (sensor or valve controller) is missing but still in communication, you can send a remote message to it called a Ping, to help locate the device. A ping message will make an audible tone for a set number of minutes before resetting ...
Sensor Installation & Commissioning
If you are replacing a sensor, please use the solution article link below. There are a few additional steps necessary, when replacing. Replacing a Sensor To install a sensor, the following 2 steps within the Trident Platform are required to properly ...
2-June-2023 Trident Release Notes
Trident™ V2 Release Notes Release: 2-Jun-2023 v 0.3.59 Confidential and Proprietary Features: Handling of Long Running Alarms – General Availability Silence Notifications are sent to System Champions after 24, 72 & 96 hours, and the alarm is closed ...
DT-552-T Trident Wireless Sensor + Temp Data Sheet
The DT-552-T Trident Wireless Sensor is one of several endpoints TDG offers. The wireless sensor can be installed virtually anywhere as long as the two probes are on the surface you wish to protect. If you need to mount the sensor on a wall or off ...