Popular Articles
Device Light Color Definition
The indicator lights should always be verified by logging into the Trident Platform (if applicable) and verifying any alarms or alerts. Smart Base Station (SBS) DT-550 Smart Base Station (SBS) DT-500 Hub DT-501 Sensor DT-502 ...
Ping Mode
If and endpoint (sensor or valve controller) is missing but still in communication, you can send a remote message to it called a Ping, to help locate the device. A ping message will make an audible tone for a set number of minutes before resetting ...
Sensor Installation & Commissioning
If you are replacing a sensor, please use the solution article link below. There are a few additional steps necessary, when replacing. Replacing a Sensor To install a sensor, the following 2 steps within the Trident Platform are required to properly ...
2-June-2023 Trident Release Notes
Trident™ V2 Release Notes Release: 2-Jun-2023 v 0.3.59 Confidential and Proprietary Features: Handling of Long Running Alarms – General Availability Silence Notifications are sent to System Champions after 24, 72 & 96 hours, and the alarm is closed ...
DT-552-T Trident Wireless Sensor + Temp Data Sheet
The DT-552-T Trident Wireless Sensor is one of several endpoints TDG offers. The wireless sensor can be installed virtually anywhere as long as the two probes are on the surface you wish to protect. If you need to mount the sensor on a wall or off ...