Notification Recipients
Notification Recipients are configured to
receive several types of communications for reports, alarms, and reports based
on site needs. A recipient needs to have a profile create prior to adding them to a notification group.
To view or make changes to a notification recipient profile navigate from the sidebar->Groups->Notification Recipients. A user will need to have the proper login access to make any changes to a recipients profile.
Notification Recipient Tabs
Summary
Provides recipient contact and configuration
Info
To update name, phone number or email address, you will need to navigate to a specific notification recipient profile. Under the Info tab you will be able to update their information.
Removing a notification recipient can be done under the Login tab. Removing a recipient deletes their profile but you will also need to remove them from the notification group.
Vacation
Select the Vacation tab. You can place a user on vacation if they do not wish to receive alarm notifications during an extended period. Email reports are still generated during the vacation period.
Login
To grant or revoke a users login access, select the Login tab. This will not remove a user from notification group(s). You can also reset a users password by resending a welcome email.
System Champion
A system champion tag should be assigned to a recipient if they are the person in charge of the leak detection system for one or multiple buildings. Each Trident system should have at least one system champion. As a safety, System Champions will receive notifications, for their building, if a device goes into alarm and is not part of a notification group. Select the System Champion tab and select the system/building the user is responsible for.
System Champions will still need to be added to the appropriate notification group(s).
History
Historical changes for the selected profile.
Change Recipient Notifications
To make changes to the types of notifications a recipient will receive, please see the Notification Groups solution article below.
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