Leak Insights™

Leak Insights™



Leak Insights provides water alarm details for the entire access group. An access group may include several sites or buildings. 





Information Included:


  • Total alarms in the last 30 days
  • Lifetime alarm totals
  • Average Response Times (ART)
  • Frequent areas with alarms
  • Pre-alarm response information
  • Alarm definition information
  • Valve group totals

The silenced after pre-alarm section will help you determine if you want to adjust your pre-alarm variable.


 



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