Related Articles
Water Alarms
When a water alarm occurs, Trident will notify the appropriate recipients via text, email, or voice. The individuals notified and the types of notifications are determined by the configuration within a notificaiton group. Alarm Cycle Within the ...
Water Alarm Report
Water Alarm Reports can be viewed by going to reports-water alarms on the sidebar. This report can be generated based on buildings and a set time frame. Information included on a report Device information and location Alarm timestamps, length of ...
Pre-Alarm (Variable)
Pre-alarm silence is a variable to endpoints that allows a user to silence an alarm within a specific time frame to prevent unnecessary alarm messages from being sent. The pre-alarm time can be adjusted through the device variables page. By default, ...
Lockout Time (Variable)
Lockout time is a variable, that can be adjusted, for endpoints and by default is set to 30 minutes. If a device is in alarm and is silenced, it will then be in the lockout period. After the lockout period expires, the device will automatically ...
Alarm Details
Alarm Details Alarm Details are provided for every water alarm that occurs, including water alarms that are pre-alarm silenced. There are four timestamped messages that we provide to better understand each alarm as well as specific notification ...