Device Variables Tab

Device Variables Tab




Device Variables are settings within each device that can be changed to meet a customers needs. In most cases, the variables for devices are inherited from the Smart Base Station (SBS). This means that if you would like to make a Global change to a variable, it can be done easily from the SBS device settings. To view a devices' variables, navigate to a device details page and select the variables tab.
To better understand your use case, it is recommended to contact TDG Support prior to changing any device variables.


 If the checkbox is selected for inheriting variables from the SBS, you can select the link View defaults on SMART base station. Selecting this link will bring you to the SBS-<Device Type> defaults tab. If the checkbox is not selected, you will see you local device variables.



You have the option to select Defaults profile which are a pre-determined set of variables to be changed. You can also select a custom profile and individually adjust each variable.

Common variables
  1. Pre-alarm time- Default 15 seconds- This is a time delay, after a water alarm occurs, before notifications are sent. If a device is silenced within the pre-alarm variable time, no notifications will be sent for that alarm event. Pre-alarm silence events are still logged and tracked in the Trident Platform.
  2. Lockout- Default 30 minutes- After a device has been silenced, a device will enter a lockout period. The lockout period can be bypassed by resetting an endpoint after a silence. To do this, press and hold the center button on an endpoint for ~12 seconds, till you hear a 2nd beep.
  3. Battery
    1. Low- Default 1mo for sensors; 48 hours for valve controller- When the device battery level reaches this variable, a low battery alert will be initiated.
    2. Critical- Default Disabled for Sensors; 24 hours for valve controller- When a device battery level reaches this variable, a critical battery alert will be initiated.
  4. Speaker- Default is on- The audible speaker on a device can be turned on or off.
  5. Heartbeat mode- Default is Normal for Sensors; Critical for valve controller- Normal heartbeats are 1x per hour. Critical heartbeats are every 5 minutes.
  6. Ping duration interval- Default is 5 minutes- How long an endpoint will remain in a Ping mode.
Depending on network traffic and device heartbeats, changes to a devices' variables may take 1-2 hours for the message to be sent and the new variables to take affect.
See Also


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