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Water Alarm Report
Water Alarm Reports can be viewed by going to reports-water alarms on the sidebar. This report can be generated based on buildings and a set time frame. Information included on a report Device information and location Alarm timestamps, length of ...
Water Alarms
When a water alarm occurs, Trident will notify the appropriate recipients via text, email, or voice. The individuals notified and the types of notifications are determined by the configuration within a notificaiton group. Alarm Cycle Within the ...
Valve Alarm
Valve Alarm A valve alarm is indicated by a rapid red flashing light on the valve controller and may produce notifications if they have been defined. This alarm will be produced if a valve connection is disconnected, valve failed open, valve failed ...
How do I silence and reset an alarm?
Silence and Reset All water alarms will need to be silenced and reset. This is a two step process as outlined below. Alarm Silence Press and release the middle button on the device. OR Through the Trident Platform, send a remote silence message to ...
Alarm Details
Alarm Details Alarm Details are provided for every water alarm that occurs, including water alarms that are pre-alarm silenced. There are four timestamped messages that we provide to better understand each alarm as well as specific notification ...